We record all calls with VOIQAssurance. Our team of QA Analysts review and score the calls based on a set of 25+ variables.
The QA Team send Sales Agents real time performance updates on calls with attached recordings so they can improve or make adjustments on the next call.
We are TCPA Compliant which means we do not have robocalls prerecorded messages and we comply with the recording calls practices
All Sales Agents sign confidentiality agreement to protect your information.
Choose the information you want to share with Sales Agents. Our agents only see what you want them to see.