VoiceBots sound human-like and can have two-way conversations with your customers over the phone. You can customize every call using your customer’s data in your CRM, as well as the voice and language that best suit your customer base.
VoiceBots integrate into your existing customer support platform such as Zendesk or CRM such as HubSpot or Outreach. Trigger calls based on customer actions or support tickets, ensuring customer follow-up happens quickly and with the right information.
VoiceBots are a great way to cut response time in half without adding to your payroll. Instead of wasting valuable time taking care of repetitive, routine calls, your support team can focus on high-value and complex conversations.
VoiceBots capture key call data that you can use to enrich customer profiles and elevate the customer experience. Each call outcome, insight, and recording are automatically logged in the customer’s activity record.
VoiceBot: Hi Sam, I'm calling from Doctor Smith's office to do a regular check up. Are you feeling well today?
Sam: No, I'm actually feeling a little under the weather.
VoiceBot: Sorry to hear that Sam, are you experiencing any of the following symptoms: Difficulty breathing, cough, sore throat, headache, or trouble smelling?
Sam: Yeah, I'm having some trouble breathing and I have a headache.
VoiceBot: Thank you Sam. I think it's best you schedule an appointment with doctor Smith for a virtual check up over a video call. What time are you available today?
Sam: Oh ok, I'm free at 2pm.
VoiceBot: That's perfect. I've just sent you the link through sms for your virtual appointment with doctor smith at 2pm today and with more information on how to keep yourself and others safe in the meantime. Thank you!You provide us with the list of contacts to call (constituents, community members, patients, customers).
We help you set up your call campaign, and add your call script on our platform in a matter of minutes.
We launch your campaign and our VoiceBots will immediately start calling your list of contacts.
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