- VoiceBots For Calls
As the initial wave of COVID-19 began to ramp up, the Colombian Government needed a way to reach out to millions of citizens within hours and detect potential cases to save as many lives as possible. The use of AI Voice software in the COVID-19 outreach campaign had unprecedented results. Colombia became the first country in the world to use VoiceBots at this scale and now has the ability to converse and diagnose millions of citizens in a matter of hours. Whereas the average response rate for an outreach campaign run by humans is 7%, this campaign had an average response rate of 75% - reaching 10X more people to diagnose potential COVID-19 cases.